Welcome to our Cleaning Business FAQ page. We’re here to answer your questions and ensure you have a clear understanding of our services. If you don't find what you're looking for, feel free to reach us out!
We provide comprehensive cleaning services including:
Yes, we offer one-time cleaning services for events, move-in/move-out cleaning, and more.
It’s up to you! Many of our clients provide access via a key, code, or other secure method. If you'd prefer to be present, that's perfectly fine too.
No, We bring our own professional-grade supplies and equipment for every cleaning service. If you'd prefer us to use your products, please place them on your kitchen counter and inform our office of your preference. Ensure all products have visible labels with ingredient details and safety information. Please note that using your supplies will not affect the service cost.
Absolutely! We know how comforting it is to have someone familiar who understands your space and preferences. We'll do everything we can to keep your favorite cleaner coming back. Just let us know your preference!
We understand that plans can change. If you need to cancel or reschedule, just let us know at least two business days before your appointment, and we’ll gladly find a new time for you. For last-minute cancellations, a fee may apply based on local policies. We appreciate your understanding!
While we take great care to avoid damage, accidents can happen. If any damage occurs, please contact us immediately so we can address it promptly.
Your satisfaction is important to us. Your feedback helps us grow and ensures we maintain our high standards of service. After your cleaning, you’ll receive a text message within 24 hours inviting you to rate your experience and share any thoughts. If you have immediate concerns, please contact at 732-221-2213, If you’re unsatisfied, let us know within 48 hours of your cleaning, and we’ll schedule a free re-clean to address any specific concerns.
Copyright © 2025 Sparkle My Castle - All Rights Reserved.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.